This Privacy Policy explains how PawBets, operated by Win Top Ltd, collects, uses, stores, and protects your personal data when you use our web platform. These practices apply fully to players residing in the United Kingdom. Please read this page carefully so you understand your rights and our responsibilities.

What We Collect and Why

When you create an account with us, we collect certain personal information to set up and maintain your account. This includes your full name, date of birth, email address, and residential address. We require this information to verify your identity, confirm that you meet the minimum age requirement, and comply with our obligations under applicable licensing and anti-money laundering standards.

During transaction processing — whether you are making a deposit or requesting a withdrawal — we handle payment-related data such as your chosen payment method details and transaction history. We do not store full card numbers on our servers; payment data is handled through secure third-party payment gateways that operate under their own data protection obligations. We retain transaction records because we are required to do so for financial compliance and dispute resolution purposes.

We also collect technical data when you access our web platform. This includes your IP address, browser type, device type, and session activity. We use this information to maintain the security and stability of the platform, detect unusual or potentially fraudulent behaviour, and ensure that the service functions correctly across different browsers and devices. Cookies are used to manage your session and remember your preferences; you can manage cookie settings through your browser, though disabling certain cookies may affect how the platform operates.

How We Share and Protect Your Data

We do not sell your personal data to third parties. There are, however, limited and specific circumstances in which we share information externally. We work with identity verification services to confirm the details you provide during registration. We share data with payment processors to facilitate deposits and withdrawals. We may also be required to disclose information to regulatory authorities, including the Anjouan Gaming Authority, if requested as part of a lawful compliance or investigation process. In every case, data is shared only to the extent necessary and with parties who are contractually bound to handle it responsibly.

Your data is protected using 256-bit SSL encryption during transmission. Information is stored on secure servers with restricted internal access — only personnel with a legitimate operational need are permitted to access personal account data. We review our internal access controls regularly to ensure that this restriction is maintained.

You have the right to request access to the personal data we hold about you, to ask us to correct inaccurate information, or to request the removal of your account data where there is no overriding legal obligation for us to retain it. To exercise any of these rights, please contact us through our customer support channel. We will respond to verified requests within a reasonable timeframe. If you are not satisfied with how we handle your request, you have the right to raise a concern with the relevant data protection authority in your jurisdiction.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. When we make material changes, we will notify you by posting an updated version on this page with a revised effective date. We encourage you to review this page periodically. Continued use of the platform following any update constitutes your acknowledgement of the revised policy.