PawBets is operated by Win Top Ltd under a licence issued by the Anjouan Gaming Authority (licence number ALSI-202509029-FI1). We launched in 2026 with a straightforward aim: to run a gambling site that is honest about how it works and consistent in how it treats the people who use it. This page sets out who we are, how we are held to account, and what we expect of ourselves day to day.

How We Operate and Who Holds Us Accountable

Win Top Ltd carries the legal and operational responsibility for everything that happens on PawBets. Our Anjouan Gaming Authority licence sets the framework we work within — covering how we handle player funds, how we conduct our games, and the standards we are required to meet. That licence is not a formality; it is the basis on which we are permitted to operate, and it can be reviewed or revoked if we fall short. We take that seriously.

Player money is kept separate from the funds we use to run the business. When you make a deposit, that balance is yours. We do not use player funds for operational costs, and the separation between the two is maintained as a matter of policy, not just convenience. If you withdraw, the money leaving your account comes from the ring-fenced player pool, not from wherever we happen to have funds available.

Safer Gambling and What It Means in Practice

We build the platform with the assumption that some people who use it will, at some point, need to step back. That is not a pessimistic view — it is just an honest one. Safer gambling tools are built into the account area, not tucked away. You can set deposit limits, session reminders, and cooling-off periods without having to contact support first. If you need a longer break, self-exclusion is available and we act on it promptly.

We also think carefully about which game providers and payment routes we list. The software studios on PawBets — including Pragmatic Play, Evolution, NetEnt, Play'n GO, and others — are established names with independently audited return-to-player figures and certified random number generators. We do not list providers simply because they are available to us; we consider whether their products meet a reasonable standard before they appear on the site.

The same logic applies to payment methods. We support a range of deposit and withdrawal options, including cards, e-wallets, bank transfer, and cryptocurrency. Before a method goes live, we satisfy ourselves that it works reliably and that withdrawals — which we process within zero to twenty-four hours — are handled without unnecessary friction. The minimum deposit and withdrawal threshold is £20.

When something goes wrong — a technical fault, a disputed transaction, a complaint — we expect our support team to deal with it directly and without deflection. We do not consider a complaint closed until the person who raised it has received a clear response. That is not a high bar, but it is one we hold ourselves to consistently.

PawBets is built for players in the United Kingdom, and everything about how we run the site is shaped by that. If you have questions about how we operate that are not answered here, our support team is available to help.